Enterprise Communication 2

Issued by Santa Barbara City College

The Enterprise Communication 2 Certificate enables students to develop the additional strategic communication techniques and skills to open up additional work and advancement opportunities. This certificate is also a gateway into other noncredit and credit programs, helping students develop workplace skills and training that will qualify them for even more work opportunities.

Additional Details

Skills

Earning Criteria

Workplace Politics | PROW NC035 |Learn constructive political behavior to create more win-win situations, unblock barriers to change, create greater "buy-in" on key projects, develop cohesion and improve decision making.
Resolving Differences in the Workplace | PROW NC025 | Practice communication techniques to match the situation, personalities and outcomes desired for each stage of the conflict cycle. Assess strengths and limitations of your communication style.
Assertive Communication | PROW NC044 | Discover techniques to be an assertive communicator, acquire ways to receive and give feedback. Address business etiquette with professionalism and assertiveness. Identify strengths and growth areas.
Emotional Intelligence |PROW NC013 | Explore EI competencies: self-awareness, social awareness, self-management and relationship management. Apply tools and techniques using the EI framework to optimize your professional performance and working relationships.