The holder of this badge uses the way they listen to engage others; uses facts, emotions, successes and failures as sources of information; and uses disciplined inquiry to support and challenge individuals and teams. They reflect and take right action via a coaching conversation; give honest, specific and non-judgmental feedback to individuals and teams, receive feedback constructively; and recognize pausing as an essential and integral practice of leadership.

• Type Learning
• Level Intermediate
• Time Hours
• Cost Paid