Freshworks Implementation Foundation Certification

Issued by Freshworks

Earners of this badge demonstrate proficiency and detailed knowledge of best practices for Freshworks implementation projects. They have an in-depth understanding of the various phases in implementation and the collaterals involved in each stage. The badge is issued on successful completion of assigned objectives.

Type Certification
Level Foundational

Skills

Implementation
Project Documentations
Project Management
Requirement Gathering

Earning Criteria

Must earn at least one of the Advanced Product Expert Badge (From Freshdesk Omnichannel, Freshservice, and Freshsales Suite)
Completed 1.5+ hours of a self-paced course on Freshworks Implementations Foundations along with the required assessments.