Awarded to a candidate that understands the client’s industry and applies that knowledge to deliver outstanding client value. It involves using knowledge related to business challenges, industry trends, the competition, business models.
Industry Trends: Uses knowledge of industry trends and competitive or regulatory pain points in an industry to enhance client interactions
Solutions & Services: Uses knowledge of industry-specific solutions, and strategies to enhance client interactions
Industry Structure & Operations: Enhances client interactions by applying knowledge of the industry and its competitive landscape, specific industry segments, and the industry value chain, including specific industry business processes and key performance indicators
Knowledge Sharing: Locates and uses internal industry-specific intellectual capital, leveraging expertise from outside your immediate organization. Actively participates in IBM's industry communities