Customer Insights Solutions Tech Sales

Issued by IBM

The badge earner has foundational knowledge about the WCE Customer Insights Solutions. This individual can describe the business value, understand key buyer challenges, conduct discovery, position against key competitors, and utilize a storytelling approach to describe the value of the Solutions in an industry context with cognitive overlays. They can also leverage the new WCE Customer Insights Technical Overview to discuss the solution architecture with client technical stakeholders.

Additional Details

Skills

Earning Criteria

Must be an IBM Business Partner employee or an IBM employee.
Complete the courses within the Customer Insights Tech Sales Solutions Badge Path which includes:
- Watson in the WCE Platform (Sales 100)
- Customer Insights Solutions (Sales 100)
- Watson Marketing Insights (Sales 100)
- Watson Marketing Insights (Sales 200)
- Watson Customer Experience Analytics (Sales 100)
- Watson Customer Experience Analytics (Sales 200), and
- Customer Insights Solutions Tech Sales (Sales 200)
Complete all course assessment quizzes with a passing grade of 80% or higher.