This badge was issued to Melanie Dineros on 25 Sep 2018.
Expired on 24 Sep 2019
ITIL® Foundation
Issued by
PeopleCert
ITIL® Foundation CPD demonstrates this individual has maintained and improved their skills and abilities in relation to their ITIL® Foundation qualification. They have committed to remain current and relevant within the service management industry, and strengthen their knowledge of the structure and core principles of ITIL® practices for service management. The skills gained reflect an application of knowledge in a professional capacity and learning suited to their development needs.
Additional DetailsSkills
- Availability Management
- Business Case Development
- Business Risk Management
- Capacity Management
- Configuration Management
- Continuity Management
- Customer Service
- Incident Management
- Information Security Management
- IT Change Management
- IT Governance
- Problem Management
- Relationship Management
- Release And Deployment
- Service Level Management
- User Support
Earning Criteria
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The individual has passed the ITIL® Foundation exam.