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Robert Andrews

Rochester, Minnesota

Earning Advocacy Practitioner
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Earning Advocacy Practitioner

The Earning Advocacy Practitioner has a foundational understanding of the values, principles and key practices around earning customer advocacy, including Net Promoter Score (NPS) and the importance of requesting, understanding and taking prompt action on customer feedback. The badge earner has demonstrated proficiency in applying this knowledge.

Issued By

IBM

Issued To

Robert D. Andrews

Issued On

29 Sep 2018

Skills

What it takes to earn this badge