Basic Professionalism

Issued by Pearson College and Career Readiness Programs

The badge earner has demonstrated basic competency in five key areas of professionalism: workplace etiquette, workplace communication, teamwork, customer service, and self-management skills. Earners have the knowledge and skills to behave properly in different workplace environments, use effective verbal and written communication, maintain work-life balance, build relationships with customers, and prioritize tasks.

Type Learning
Level Foundational
Time Hours

Additional Details

Skills

Customer Service
Goal Setting
Oral Communication
Professionalism
Self-Management
Social Responsibility
Teamwork
Time Management
Workplace Communication
Workplace Etiquette
Written Communication

Earning Criteria

Complete the Basic Professionalism course (video and practice activities), which reviews basic terminology and skills of Customer Service, Self-Management Skills at Work, Teamwork, Workplace Communication, and Workplace Etiquette.
Achieve a mastery score of 80% or better on the post-topic assessments for each module in the Basic Professionalism course.