Hospitality Leadership Academy (v.01)

Issued by Madison College

Series of classes designed to help participants be more effective leaders. Participants learn skills essential to managing and developing individuals, developing work units and teams, developing plans and allocating resources, managing change and transitions, and how to create a positive, collaborative work environment that encourages problem solving, innovation, and creativity. Applicable to new managers & supervisors as well as experienced leaders.

Additional Details

Skills

Collaboration
Critical Thinking
Developing Teams
Effective Communication
Having Difficult Conversations
Organizational Change
Situational Leadership

Earning Criteria

Leadership Essentials & Managing in a Service Organization
Effective Communication & Collaboration
Empowerment, Delegation & Situational Leadership
Ethics, Integrity & Social Responsibility
Emotional Intelligence & Critical Thinking
Managing Others Across Generations/Diversity
Difficult Conversations & Conflict Resolution
Performance Management & Coaching
Managing Personal & Organizational Change
Personal Productivity