This badge earner understands the Support Insights offering. They gain knowledge about Support Insights benefits, capabilities, and how to use Support Insights to easily manage, maintain, and optimize the health of the client's IT environment. This badge holder can position the Support Insights solution to resolve a client’s pain points in IT infrastructure management through predictive maintenance, proactive monitoring, and asset and life-cycle management capabilities.

• Type Validation
• Level Foundational
• Time Days
• Cost Free