This badge was issued to Mojca Spazzapan on 29 Mar 2017.
Kepner-Tregoe Practitioner - Explorer
Issued by
IBM
The Kepner-Tregoe Practitioner - Explorer badge is the first level of proficiency in the Kepner-Tregoe processes for problem solving and decision making. It certifies that badge earners have been exposed to the Kepner-Tregoe concepts and techniques, and are at the initial level of implementation of Kepner-Tregoe in their day-to-day activities.
- Type Validation
- Time Weeks
- Cost Paid
Skills
Earning Criteria
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Must be an IBM employee or IBM contactor.
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Achieved the Acquired level on at least one of the Kepner-Tregoe Analytical processes: Problem Analysis; Potential Problem Analysis; Decision Analysis as described in the Kepner Tregoe Problem Management behaviours document.
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Situation Appraisal Identify Concerns - Focuses on the initial concern as expressed by the client. Set Priority - Assigns priority according to IBM guidelines. Plan Next Steps - Understands concept and requires minimal assistance in identifying appropriate use of process. Action plans are basic. Plan Involvement - Attempts to work issue themselves until they reach a major block. Ownership of the action plan is basic.
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Achieved the Acquired level on Questioning Skills. The practitioner will understand the following areas of questioning: Questioning to the void - Understands the concept but requires frequent assistance in effective usage. Open vs Closed - Understands principles of using specific types. Requires frequent assistance effective usage. Intent - Tends to stick to ‘formulated’ questions. Handling Answers - Easily side tracked from objective by answers received.