This badge was issued to Mahmoud Helmy on 08 Jan 2021.
- Type Validation
- Level Intermediate
- Time Weeks
- Cost Free
Problem Management Practitioner
Issued by
IBM
The badge holder demonstrates a complete understanding of the Problem Management process, IBM and it's clients needs. The badge earner can provide the client with a seamless process and execution with the aim to identify and address the Root Causes of Incidents in order to prevent recurrence. The earner has also gone above & beyond by demonstrating innovation and continuous improvement for the area.
- Type Validation
- Level Intermediate
- Time Weeks
- Cost Free
Skills
Earning Criteria
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Must be an employee of IBM
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Completed Learning Plan for Integrated Services Management - Problem Management
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Earned the IBM Agile Explorer badge
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Demonstrate Innovation for Continuous improvement in Problem Management area - apply for the badge providing descriptions of your actions. Please see the Additional Details link for information on what actions count as evidence for this application