This badge was issued to Dominic Fernandez on 21 Jul 2017.
IBM Watson Customer Experience Analytics 2017 - Implementer
Issued by
IBM
The badge earner understands how IBM Watson Customer Experience Analytics is implemented. They know how applications send data through IBM Universal Behavior Exchange and how to configure it. They can configure behavior analysis events to capture user struggle. The badge earner understands digital analysis tagging and how to capture web channel traffic and use tools to validate digital analysis data.
Additional DetailsEarning Criteria
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Must be an IBM client, IBM Business Partner employee or IBM employee.
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Complete course: Watson Customer Experience Analytics Data Sources and Transfer
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Complete course: Introduction to Digital Analysis Implementation for Watson Customer Experience Analytics
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Complete course: Digital Analysis Testing Tools in Watson Customer Experience Analytics
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Complete course: Universal Behavior Exchange (UBX) Use Cases
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Complete course: Behavior Analysis Event Modeling in Watson Customer Experience Analytics
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Successful completion of all course assessment quizzes with a passing grade of 80% or higher.
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