This badge was issued to Muhammad Faisal Akbar on 18 Sep 2018.
Expired on 17 Sep 2021
Genesys Certified Presales Professional (GCPS)
Issued by
Genesys
This certification validates a candidate's comprehensive understanding of the Genesys PureEngage Inbound Solution and ability to position what the solution is with prospective customers and how to perform a high level technical design technical design.
Additional DetailsSkills
- Omnichannel Desktop: Genesys Workspace – Positioning And Messaging
- Omnichannel Desktop: Genesys Workspace - Use Cases And Features
- Omnichannel Desktop: Getting To Know Our Omnichannel Desktop: Workspace
- Omnichannel Desktop: Workspace Web Edition: High Availability
- Omnichannel Desktop: Workspace Web Edition – Logical And Physical Architecture
- PureEngage Core Platform-Core Architecture
- PureEngage Core Platform-Service Availability
- PureEngage CX Analytics: Genesys Info Mart And Interactive Insights- Technical Fundamentals
- PureEngage CX Analytics: Genesys Pulse - Architecture And Service Availability
- PureEngage CX Analytics: Getting To Know Getting To Know Info Mart And Interactive Insights
- PureEngage CX Analytics: Pulse - Overview Use Case And Positioning
- PureEngage-SIP Server Logical Architecture
- PureEngage-SIP Server Service AvailabilityPureEngage-SIP Server Deployment Considerations
- PureEngage – What Is Genesys Orchestration And Routing
- Selling The Genesys Way - CX Analytics
- Selling The Genesys Way PureEngage Inbound
Earning Criteria
Standards
This is the GCPS Logo to use on your Business Card
This is the Horizontal GCPS Logo to use on your Business Card