Management Tool Box

Issued by Santa Barbara City College

Earners of this certificate have demonstrated an understanding of delegation, communication, time management and motivation techniques and skills needed for a successful manager.

Additional Details

Skills

Active Listening
Business Management
Change Communications
Communication Skills
Delegating
Delegation
Effective Time Management
Motivating And Inspiring Others
Motivation

Earning Criteria

Successfully Managing and Developing People | PROW NC033 | Learn and apply the communication, delegation and motivational skills needed to be an effective manager or supervisor.
Workplace Communication Strategies PROW NC004 | Participants optimize current communication skills. Differentiate content, emotions, intentions in a conversation. Illustrate congruent verbal and nonverbal messages tailored to the context, the personalities, and desired outcomes.