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APMG International

APMG Accredited Trainer - Problem Analyst Foundation Plus

Badge holders have acquired the skills to teach Problem Analyst Foundation Plus and can show you how to prevent problems and resulting incidents from happening. They can demonstrate proficiency in problem management, identify and explain the purpose, value and positioning of problem management within an IT service management environment. They understand the concept of problem solving techniques, their application to a given scenario and translate the type of involvement into a RACI matrix.

APMG International
This badge is issued by APMG International

Skills

What it takes to earn this badge

Standards

APMG Accreditation APMG Accredited Trainers have been assessed to the international best practice standard ISO 17024. In addition to having passed rigorous product knowledge interviews and training skills assessments, APMG Accredited trainers are continually monitored to provide exemplary course delivery to customers.