APMG Accredited Trainer - Service Level Analyst Foundation Plus
Issued by
APMG International
Badge holders have acquired the skills to teach Service Level Analyst Foundation Plus and understand the key concepts of service level management. In addition, they can demonstrate the purpose and value of service level management within different types and sizes of organisation. They have the ability to enable organisations to better retain, motivate and recruit the best people in service management.
Additional DetailsSkills
Earning Criteria
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Badge holders have passed the relevant multiple choice exam at an elevated score.
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Badge holders have been assessed through interview for their product knowledge by an experienced APMG Assessor.
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Badge holders been assessed for their ability to teach through observation by an experienced APMG Assessor.
Standards
APMG Accredited Trainers have been assessed to the international best practice standard ISO 17024. In addition to having passed rigorous product knowledge interviews and training skills assessments, APMG Accredited trainers are continually monitored to provide exemplary course delivery to customers.