Service Automation Framework (SAF) Foundation
Badge holders adopt the definitive framework for the design and delivery of automated services. They have also demonstrated an understanding of the business drivers in order to explain the business case for Service Automation. Additionally, badge holders have shown how Service Automation enables autonomous users to procure, manage and adjust services through self-service technology.
What it takes to earn this badge
Pass a multiple choice exam with 40 questions and a minimum pass mark of 26 (65%). The duration of the exam is 40 minutes and is a closed book exam.
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