The Professional Services (PS) Professional® Catalyst
Badge holders have shown the ability to cultivate transparent communication with customers. They have learned to master the principles of effective client and stakeholder engagements, improve the ability to manage expectations, and help foster a culture of customer service excellence. They can understand project and implementation fundamentals and have become more effective at dealing with urgency and escalations.
What it takes to earn this badge
Badge holders have passed a multiple choice exam, scoring a minimum of 25 out of 50 marks (50%). The exam is a closed booked exam, 40 minutes in duration.
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