IT Support

Issued by Cayuga Community College

Demonstrated ability to provide client support, troubleshooting and desktop support skills. Proficiency in computer hardware, client and desktop support, and office applications. Prerequisite: CS120 or related computer experience for CS 225. Contact Professor Barry Fitzgerald for more information: fitzgerald@cayuga-cc.edu

Type Learning
Level Intermediate
Cost Paid

Skills

Client Support
Communication
Computer Hardware Configuration
Computer Hardware Troubleshooting
MS Office Integration

Earning Criteria

CS 080 – Microcomputer Maintenance
CS 082 – Help Desk
CS 120 – Foundations in Computer Science
BUS 225 – Microcomputer Application Software
CS 225 – Introduction to Networks