Certified ISO/IEC 20000 Lead Auditor

Issued by CertiProf

Holders of this certification have demonstrated an understanding of the scope, purpose, objectives and requirements of ISO/IEC 20000 and how they should be used during an audit process. They understand the principles of IT Service Management and developed skills to perform the audit process and know the responsibilities of being a lead auditor and understand how to develop an SMS.

Type Certification
Cost Paid

Additional Details

Skills

Auditing
Compliance
Continual Improvement
ISO 20000
IT Management
Service Management
SMS

Earning Criteria

Badge holders have passed a multiple choice exam, scoring a minimum of 24 out of 40 (60%). The exam is a closed-book exam lasting 60 minutes.

Standards

ANSI

Part of a distinguished group of companies, organizations, government entities, consumer groups, educational institutions, and other public and private sector innovators who are harnessing the power of standards to position themselves for long-term success.