Hotel General Manager
Issued by
City & Guilds
The holder of this badge is a senior level professional in a leadership role with an overall accountability for the strategic direction and business performance of a hotel or a hospitality establishment with accommodation. This individual has an in-depth knowledge of the hospitality industry and a proven track record in leading a senior management team, managing commercial operations to deliver targets within budget and the creation and implementation of strategic plans.
Additional DetailsSkills
- Audits And Compliance
- Competitive Positioning
- Corporate Vision
- Driving Business Strategy
- Driving Revenue Strategy
- Driving Sustainability
- Expert
- Financial Management
- General Manager
- Hospitality
- Hotel
- Leader
- Leading Senior Managers
- Managing Reputation
- Recruitment Strategy
- Resource Management Strategy
- Solving Complex Problems
- Technology
- Training Strategy
Earning Criteria
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The holder of this badge has met ONE of the following requirements:
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1. Achieved a performance review rating which has been set by their employer and confirmed as meeting the standards of the ‘Hotel General Manager’ badge, part of the City & Guilds Global Hospitality Benchmark
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OR
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2. Prepared and submitted a portfolio of evidence, while completing their day-to-day work, which has been assessed as meeting the standards of the ‘Hotel General Manager’ badge, part of the City & Guilds Global Hospitality Benchmark