Fundamentals of Communication Certificate

Fundamentals of Communication Certificate

Issued by College of the Canyons

Earners of this certificate have demonstrated the fundamental principles of workplace communication, including effective listening, rapport building, and persuasive communication strategies for leadership. They have also identified and utilized technological tools to build a professional online presence and collaborate with others online and in person. Earners have gained a deeper understanding of navigating workplace communication challenges to create more positive outcomes.

Skills

Earning Criteria

  • NC.CSKL 008 | Work Place Communication Strategies| Participants assess and optimize current workplace communication skills. Differentiate content, emotions, perceptions and intentions in a communication exchange. Build an advanced communication toolkit to forward your career. Illustrate clear and congruent verbal and nonverbal messages tailored to the personalities involved, the desired outcomes, and the context.
  • NC.CSKL 016 | Digital Fluency | Identify and utilize the technological tools needed to build a professional online presence. Develop the skills needed to become more comfortable with the current and emerging technology being used for researching, collaborating, and communicating online.
  • NC.CSKL-014 | Public Speaking in the Workplace | Examines the skills needed to organize and deliver effective workplace presentations. Emphasis will be placed on speech preparation, techniques for public speaking, and common presentations in the workplace.