Workplace Essentials Certificate

Workplace Essentials Certificate

Issued by College of the Canyons

Earners of this certificate have demonstrated effective and professional business writing skills using appropriate business tone, organization, formatting, word choice, and persuasion. They have learned the art of matching the delivery channel (email, letter, memo or text) to the message type and situations. Earners have gained a deeper understanding of time management tools, critical thinking techniques, and problem solving strategies.

Skills

Earning Criteria

  • Time Management|NC.CSKL 001|Participants explore time management strategies and tools for effectively managing expanding workloads, shifting priorities, and increasing demands. Practice prioritizing “Important” versus “Urgent” activities. Emphasis on analyzing current use of time, identifying organizational goals, roles and priorities, discovering gaps to achieving goals and apply time management tools to the gaps for completing important priorities first.
  • Business Writing in the Technology Age|NC.CSKL 002| In this course students will develop effective and professional business writing skills for electronic and hard-copy communication using business tone, organization and formatting, word choice and persuasion.
  • Critical Thinking, Problem Solving, and Decision Making|NC.CSKL 003|Develop analytical thinking, decision-making, and problem-solving techniques. Apply judgment and insight to break problems into component parts and apply deductive reasoning.