Empathy
Issued by
Education Design Lab
Empathy in the 21st century includes the capacity to understand others’ perspectives and feelings and to use this understanding to improve the quality of personal and professional relationships, behaviors, team cohesion, and performance. Empathetic individuals exhibit these core four sub-competencies: they listen actively, both to what is said explicitly and communicated nonverbally; recognize what others need and value; validate feelings and perceptions; and incorporate diverse perspectives.
- Type Validation
- Level Foundational
Skills
Earning Criteria
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The recipient of this badge has a strong understanding of empathy and its applications in the workplace.
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The recipient of this badge has successfully applied their empathy skills, and the associated sub-competencies in a professional environment.
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The recipient of this badge has demonstrated the ability to listen actively, provide validation, identify others’ needs & values, and incorporate diverse perspectives.