- Type Learning
- Level Advanced
- Time Days
- Cost Paid
IBM Control Desk 7.6 Service Request Management Fundamentals - Code: TP362G
Issued by
GLOBAL KNOWLEDGE
Authorized by
IBM
This credential earner has completed instructor-led learning for IBM Control Desk 7.6 Service Request Management Fundamentals. The earner has demonstrated an understanding of creating and resolving service requests, incidents and problems. The earner has also learned how to manage a service catalog, obtain user feedback through surveys, and generate reports.
- Type Learning
- Level Advanced
- Time Days
- Cost Paid