Customer Focus - Human Development Series
Earners of the Customer Focus Badge demonstrate a focus on customer service requirements, acting proactively to raise the customer experience from a transactional perspective. With a strong focus on delivering a service to both internal and external customers. This badge represents an achievement credential type that is not for credit.Additional Details
Earner must attend and participate in all four interactive workshops as follows: Experience Program Modules – A Focus on the Customer, Understanding Behaviours & Mental Toughness, Thinking Styles & Dealing with Customers, Connecting with our Customers.
Earner must complete all learning activities during the workshops.