Client Success and Support: Champion
The badge holder has mastered the leadership and skills necessary to deliver a leading-edge support experience for Clients. The badge holder has demonstrated consistent focus and is recognized as Essential to Client Success. They have demonstrated leadership that includes significant positive impact on the business, negotiations at executive levels, complex issue management in cross-team environments, coaching, and recognition as a highly valued resource for management of difficult issues.
What it takes to earn this badge
Nomination by at least two managers or an executive
Excelled in project management and negotiating difficult technical situations
Successfully coordinated across products, support and engineering teams, customers, management and account teams
Passed a final management interview
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