Client Success and Support: Expert
The badge holder has mastered the skills necessary to successfully communicate, interact with our clients, and deliver a positive support experience. The Badge holder is a Softskills and Client Management Subject Matter Expert (SME) with demonstrated leadership, verbal and written communication skills, effective listening, team work, tooling, and support processes. This also includes mentoring others in these key capabilities.
What it takes to earn this badge
Client Success Profiles
Successful Coaching and Mentoring
Successfully Conduct Support Audits
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