Skip to content

Client Success and Support: Expert

The badge holder has mastered the skills necessary to successfully communicate, interact with our clients, and deliver a positive support experience.  The Badge holder is a Softskills and Client Management Subject Matter Expert (SME) with demonstrated leadership, verbal and written communication skills, effective listening, team work, tooling, and support processes. This also includes mentoring others in these key capabilities.

This badge is issued by IBM


What it takes to earn this badge