Quality Partner
Issued by
IBM
The badge earner is one of IBM Consulting’s most senior, experienced and respected leaders who has successfully performed the Quality Partner role for at least one year. Quality Partners are senior coaches / advisors on our most strategic, complex accounts. They provide guidance and support throughout the solution lifecycle to enhance the client experience, accelerate growth and improve profitability. Quality Partners play a critical role to ensure we drive an unerring focus on client value.
- Type Validation
- Time Months
- Cost Free
Skills
Earning Criteria
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Must be an employee of IBM
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Has successfully performed the Quality Partner role for at least one year (on one account or on multiple accounts which total one year of experience)
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Demonstrates knowledge of Quality Partner responsibilities and practices
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Proactively engages in assigned accounts and effectively performs QP activities
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Coaches and mentors account leadership throughout the solution lifecycle to ensure solution viability, elevate delivery performance and enhance the client experience
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Applies knowledge and experience to improve delivery quality - ensuring that best practice methods, standards, and capabilities are utilized to improve performance
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Champions a collaborative and supportive environment that fosters transparency and sharing
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Practices vigilance in early identification and remediation of project health / financial risks and issues
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Fosters deeper and more meaningful client relationships
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Understands the importance of the IBM Consulting Way and how it relates to Quality Partner activities
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Awarded to eligible Quality Partners annually by IBM Consulting's Global Quality & Solutioning, in partnership with Geo Quality Leadership