Telecommunications Insights & Solutions (Silver)
Issued By
IBM
Able to apply new insights and solutions to change a company's business model and/or operating model.
Additional DetailsDemonstrated Skills
- Behavior Based Customer Analytics
- Benchmarks
- BSS
- Business Models
- Business Processes
- Customer Experience Analytics
- Digital Voice
- Industry Segments
- Industry Trends & Issues
- Internet Service Providers
- KPIs
- NFV
- Omni Channel Marketing
- OSS
- Regulatory Environment
- Telecommunications Infrastructure
- Telecommunications Service Providers
- Value Chain
- Video
- Wireless
Earning Criteria
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Assessed the impact of industry and marketplace trends and competitive, industry standards or regulatory pain points on a business in Telecommunications
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Applied value chain solutions in Telecommunications
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Applied knowledge of Telecommunications business processes, key performance indicators, and industry benchmarks to deliver successful outcomes
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Researched a Telecommunications organizations competitive position and its relative industry demands. Used this research and knowledge of current offerings, to develop and articulate alternative solutions.