Earning Criteria

• This badge is available to IBM employees only.
• Provide two compelling stories for one client that each demonstrate you have all of the following capabilities:
• - Understand your client's business and industry
• - Apply technical skills appropriate for your role
• - Capture information about your client's IT environment or product configuration, and share that understanding
• - Lead or assist with problem management
• - Communicate effectively, including client management
• - Leverage your network of experts to help solve client challenges
• - Are a "Go To" within another person's network
• - Identify a proactive opportunity and help drive implementation
• - Collect client feedback and act on that feedback to improve your client situation
• - Employ asset reuse or creation of an asset
• Visit the Additional Details/Additional Information link on this page for instructions on how to apply for this badge.