Upselling & Cross-Selling – Human Network International (HNI)
Issued by
ILM
The holder of this credential has completed a leadership and management programme by HNI (Human Network International). The programme has been validated by ILM against a set of global quality measures and approved as ‘ILM Recognised’. This individual has learnt about the competing priorities and needs of buyers, posing insightful questions to determine need, building trust and a variety of techniques to be successful in upselling and cross-selling.
Additional DetailsSkills
Earning Criteria
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The holder of this credential has:
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Completed a learning programme which is approved as ‘ILM Recognised’