Cherwell Certified Professional Support

Issued by Ivanti

Individuals of the Cherwell Certified Professional Support (CCPS) certification have obtained the required knowledge and skills to provide effective Support for customers using Cherwell Service Management software.

Type Certification
Level Intermediate
Time Months
Cost Paid

Additional Details

Skills

Cherwell Administration
Cherwell Architecture
Cherwell Configuration
Cherwell Design
Cherwell Out-Of-The-Box
Cherwell Service Catalog
Cherwell Setup
Cherwell Support
Customer Service
Microsoft Active Directory
Service Desk
Troubleshooting

Earning Criteria

Obtain the Cherwell Certified Professional Engineer Associate (CCPEA) Certification
Complete the three (3) Technical Support call courses in the Cherwell Certified Professional Support Learning Path.
Pass an exam on supporting Cherwell Service Management customers.