The Client Interaction 1 credential
  • Type Learning
  • Level Foundational
  • Time Hours
  • Cost Free
Additional Details

The Client Interaction 1 credential

Issued by KPMG AG

Earners of this designation have completed the Client Skills Foundation: Client Interaction training. The course consists of a combination of self-study and instructor-led training. Earners can effectively communicate face to face, virtually and in writing. Furthermore, earners are able to present themselves to clients, conduct small talk and recognize client challenges.

  • Type Learning
  • Level Foundational
  • Time Hours
  • Cost Free
Additional Details

Skills

  • Building Trust
  • First Impression
  • Identifying Client Needs
  • Impactful Communication
  • Virtual Communication

Earning Criteria

  • Earners completed a 4 hour self-study program and completed the mandatory pre-classroom reflection and preparation activities.
  • Earners attended a 4 hour instructor-led classroom training with a focus on role-play scenarios.