City of Charles Sturt | Having Challenging Conversations
  • Type Learning
  • Level Foundational
  • Time Hours

City of Charles Sturt | Having Challenging Conversations

Issued by MCBI Learning and Development

As a part of the 2019 City of Charles Sturt 'Dare to Lead' program, this workshop was specifically designed to support the development and upskilling of our staff and stakeholders in the areas of communication and intra-staff dynamics.

  • Type Learning
  • Level Foundational
  • Time Hours

Skills

Earning Criteria

  • The learner has developed skills in better understanding communication skills and how to create positive exchanges between parties despite the possibility of the some challenging moments until a united position is developed. The goal of the learning is to provide to the individual tools, skills and confidence to engage in challenging conversations.