M365 Outlook Specialist

Issued by Microsoft Customer Service and Support

Earners of M365 Outlook Support Specialist Badge have completed extensive internal training of how Autodiscover works specifically applied to Outlook, Authentication, Calendar, Search & other Outlook usability features. They have completed internal assessments on troubleshooting Outlook for Windows & MAC requests, connectivity, and authentication.

Skills

Authentication
Autodiscover In Outlook Context Calendaring
Client Connectivity
Client Deployment
Editor and Coexist
Outlook for MAC
Outlook for Mobile
Outlook Usability
Outlook User Interface
Performance
Search
Security

Earning Criteria

Must be a Microsoft Contractor or Delivery Partner Advocate for a minimum 12 months.
Complete the multi-week Microsoft CSS Internal M365 Outlook Specialist Learning Path.
Complete required M365 Outlook Enterprise assessment.