Customer Service Challenges
Challenges arise in every field. In healthcare, professionals can expect to encounter these challenges at every level, with every patient, in every instance. Understanding the potential challenges in the health care field strengthens professionals' ability to overcome them while still maintaining value and credibility. Specifically, this badge demonstrates the earner's ability to identify the challenges associated with providing excellent customer service in healthcare.
What it takes to earn this badge
Must achieve a passing score on the exam.
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