Effective Communication in the Workplace - LDR 100
  • Type Learning
  • Level Intermediate
  • Time Weeks
  • Cost Paid
Additional Details

Effective Communication in the Workplace - LDR 100

Issued by Northern Michigan University

Students explored many forms of workplace communication both verbal and nonverbal. Students learned about and practiced effective strategies in both oral and written communication. In addition, students learned the art of sharing knowledge and ideas in a way that transmits a sense of purpose and enthusiasm to others.

  • Type Learning
  • Level Intermediate
  • Time Weeks
  • Cost Paid
Additional Details

Skills

Earning Criteria

  • Bringing together theory and practice of effective workplace communication through structured exercises that require self-reflection and critical thinking; Utilize experiential learning to help students practice and improve practical skills involved in everything from face-to-face conversations to giving a presentation at a professional meeting; Enhance students’ confidence in a variety of verbal and nonverbal communication; Examination of one’s own communication style.
  • Discuss the importance of effective communication in professional settings
  • Produce professionally formatted emails, memos, letters, agendas, action plans, and technical reports
  • Analyze workplace communication using theory-driven models of effective communication
  • Apply effective listening techniques to improve workplace communication
  • Write and deliver employee evaluations
  • Apply effective negotiation strategies
  • Facilitate the use of conflict resolution strategies
  • Deliver informative and engaging presentations
  • Communicate workplace expectations
  • Assess one’s own communication style
  • Analyze and adapt to individual differences in interpersonal communication styles
  • The badge recipient earned a C or higher in the course to be awarded this credential.