Pearson Professional Wharton Managing the Value of Customer Relationships Certificate
Issued by
Pearson Professional Programs
Earners of the Pearson Professional Wharton Managing the Value of Customer Relationships Certificate are able to identify their most valuable customers and maximize their strategic value. They can guide their organization in following a customer-centric approach, make informed decisions about customer-centricity, and use metrics to gauge and guide ongoing customer-centric efforts.
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