Basic Professionalism
The badge earner has demonstrated basic competency in five key areas of professionalism: workplace etiquette, workplace communication, teamwork, customer service, and self-management skills. Earners have the knowledge and skills to behave properly in different workplace environments, use effective verbal and written communication, maintain work-life balance, build relationships with customers, and prioritize tasks.
- Type Learning
- Level Foundational
- Time Hours
Skills
Earning Criteria
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Complete the Basic Professionalism course (video and practice activities), which reviews basic terminology and skills of Customer Service, Self-Management Skills at Work, Teamwork, Workplace Communication, and Workplace Etiquette.
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Achieve a mastery score of 80% or better on the post-topic assessments for each module in the Basic Professionalism course.