- Type Learning
- Level Foundational
- Time Hours
Communication: KNOWLEDGE Level 1
The badge earner has demonstrated basic knowledge of and competency in interpersonal, oral, and written workplace communication. The earner can analyze how to adjust the message, tone, and medium for a given audience; apply interpersonal skills, such as listening and conflict management; and apply nonverbal, verbal, and written workplace communication skills used in different contexts, such as phone, videoconference, or face-to-face meetings; email or texts; and presentations.
- Type Learning
- Level Foundational
- Time Hours
Skills
- Active Listening
- Conflict Management
- Constructive Feedback
- Influence
- Nonverbal Communication
- Online Communication
- Oral Communication
- Personal Impact
- Persuasiveness
- Presence & Gravitas
- Presentation Skills
- Professional Communication
- Technical Knowledge & Skills
- Workplace Communication
- Written Communication
Earning Criteria
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Complete the Communication modules (practice lessons and case studies).
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Achieve a mastery score of 80% or better on each of the post-topic assessments in the Communication modules.