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Pearson Workforce Education

Certification Prep: Patient Access Specialist Bundle

This Badge recipient has demonstrated mastery (achieving a final course score of 70% or higher) of the five courses required to have the skills to work in the Patient Access Services field including correct patient identification practices for patient safety, excellence in customer service skills, accountable care, and patient satisfaction.

Pearson Workforce Education
This badge is issued by Pearson Workforce Education


What it takes to earn this badge

  • Customer service in the health care industry patient access career field
  • Skills and requirements in the patient access career field
  • Describe the organization and structure of the human body
  • Purpose and guidelines of diagnostic and procedural coding
  • Basic understanding of health insurance information and healthcare reform
  • Explain the NAHAM (National Association of Healthcare Access Management) model and how it applies to the CHAA exam
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