Aveo - Community Management
  • Time Days
  • Cost Paid
Additional Details

Aveo - Community Management

Issued by Property Council Academy

The earner demonstrates the critical skills and knowledge required to successfully manage a retirement village, and confidently engage with residents and key stakeholders.

  • Time Days
  • Cost Paid
Additional Details

Skills

  • Committee Meetings
  • Complaints And Dispute Resolution
  • Customer Service
  • Integrated Care Model
  • Management Of Village Finances
  • Person-centered Care
  • Retirement Villages Act
  • Village Management

Earning Criteria

  • The earner has developed skills in Complaints and Dispute Resolution, Customer Service, running effective committee meetings, Integrated Care Model and Ageing Well in Australia, Dementia, Mental Health and Elder Abuse in Retirement Villages and Effective Management of Village Finances.