Retirement Living Code of Conduct
Issued by
Property Council Academy
The earner understands the Code which sets and maintains high standards relating to the marketing, selling and operation of retirement villages and is the cornerstone of the retirement living industry’s eight-point plan for delivering a quality resident experience.
- Time Hours
- Cost Paid
Earning Criteria
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The earner understands the purpose and objectives of the Code, How the code will be run, Expectations once an operator signs up to the Code, Complaints and dispute management procedures to best meet the expectations of village residents.