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Santa Barbara City College

Enterprise Communication Certificate

Demonstrated oral and written workplace communication skills requiring inquiry, acknowledgment, advocacy and problem solving.  Developed scripts using role play to participate in effective difficult conversations.  Constructed and delivererd a constructive criticism feedback session.  Applied constructive business writing concepts to writing letters and emails using complete sentences with sentence variety, clarity with pronouns, proper punctuation, paragraphing and clear organization of ideas.

Santa Barbara City College
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Skills

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