- Type Experience
- Time Hours
Awards and Recognition 2023 - CIC Global Recognition Chat CSAT and Level of Effort Winner
Issued by
SAP
This award is given to CIC employees who achieved the highest average of overall CSAT and Level of Effort scores for the year. PLEASE NOTE: this badge is only available for SAP employees!
- Type Experience
- Time Hours
Skills
Earning Criteria
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Anyone within SAP Customer Interaction Center Organization is eligible for this Award - Nominations are put forward per location based on formula - Average of overall CSAT and Level of Effort score for the year
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Chat quantity taken into account and must be on or above KPI’s : The winner is determined by the highest average score based on a pre-defined formula
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The earner is a SAP employee