- Type Validation
- Time Days
Coaching Skills - KCS Coach
Issued by
SAP
This badge validates the earner acquired skills in the Knowledge-Centered Service (KCS) methodology to provide coaching for the Knowledge Workers. The recipient can confidently apply the skills to teach and support their group of mentees to create, reuse and modify articles and maintain a health Knowledge Base for our employees and customers. PLEASE NOTE: This badge is only for SAP employees.
- Type Validation
- Time Days
Skills
Earning Criteria
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Achievement of a KCS Publisher status (8 weeks).
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Completion of KCS Coach training (4 hours).
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Weekly/Monthly Coaching sessions with regional Head Coach and Program Manager.
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SAP employee.