Customer Engagement Skills 2023 - S/4 HANA Public Cloud Expert Academy

Issued by SAP

The owner of the badge has internalized S/4 HANA Public Cloud Knowledge & Best Practices from Experts - Obtained a business & financial baseline knowledge to effectively identify ideal S/4 HANA Public Cloud Customers - Understood the role & responsibilities as well as the internal engagement model with the field organization (VAT) - Successfully handled with relevant tools for the job (DDA Digital Demand Assessment Tool & microsites used for customers)

Type Validation
Time Days

Skills

Customer Relationship Skills
Internal E2E Engagement Model
Relevant Tools & Processes
Solution Expertise

Earning Criteria

Developed role-based skill gaps and deepen the Expertise of: • SAP S/4HANA Cloud, public edition solution • Market Intelligence
Explored synergies with the ecosystem
Practiced with peers and mentors
Increased competitive awareness to handle customer objections
Deepen the Expertise in industries and capabilities
The earner is a SAP employee