CPD Effective Communication with Others
Issued by
TechKnowledgey®
A course designed to help participants understand the different modes of interaction which exist, and the benefits of assertiveness. Effective Communication with Others encourages participants to adopt an assertive outlook on their contexts, & provides many opportunities to develop their assertiveness skills through role-plays & scenario-based activities. As we work through this course, we will focus particularly on the advantages of using assertive communication techniques within the workplace.
- Type Learning
- Level Foundational
- Time Days
- Cost Paid
Skills
- Ability To Build And Develop Professional Relationships
- Active Listening Skills for Professionals
- Assertive Communication
- Assertiveness
- Building Positive Culture
- Demonstrate Positive Communication Skills
- Effective Professional Communication Skills
Earning Criteria
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The student has attended the training required for this short course programme.
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The student has completed the in-class and / or online assessments for this short course programme.
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Learning Outcomes: Describe and distinguish the four classic modes of interaction; Explain the beneficial uses (and the misuses) of the modes; Understand their preferred mode; Recognise the particular benefits of assertiveness; Explain how an individual’s outlook will influence their ability to engage assertively; and Structure and express their assertiveness for maximum effect.
Standards
CPD points awarded for this short course = 8. The calculation applied is a 1:1 ratio and based on active course participation as well as the completion of assessments.